Migration of SADAD middleware to microservices framework

Better customer experience. Real time transactions. Better security and scalability

We conducted Solution Design Workshops and delivered a Business Requirement Document.

Deployment of Watson Assistant over Red Hat OpenShift

Modernizing to cloud for better and faster customer communications. Resulted in improved customer experience and loyalty. Helped improving the customer base and overall revenues

Performed Project Management, technical oversight, IBM engagement and administrative expertise for OpenShift and Cloud Pak based solution.

Deployment of Red Hat OpenShift across multiple environments including set up of Advanced Cluster Management.
Deployment of middleware Operators and supporting client teams in setup of CI/CD.

Improved time to market for client products. Client from Banking and Financial industry now has a competitive edge over competitors.

Provide on-site consulting services.

Resident Engineer support for Red Hat OpenShift based environments.

Helping Telecom industry Pay to keep their cloud platform up and running 24/7. This helped reducing the customer pain points and improving the SLAs with customers in troubleshooting and resolving their transactional issues.

Provide on-site support and troubleshooting expertise.

Technical troubleshooting and support for OpenShift environments.

Helping Banking Industry to keep their cloud platform up and running 24/7. This helped reducing the customer pain points and improving the SLAs with customers in troubleshooting and resolving their transactional issues.

Provide support and troubleshooting on need-basis.

Provided Various Solutions

i) Development of API Integration scripts and IDAM Implementation
ii) Development of API
iii) Integration scripts and IDAM Implementation
iv) Provided support to in scripts to IDAM teams
v) Development of API Integration scripts and IDAM Implementation

Optimized the overall customer experience, retention, product uptake, customer onboarding process and time for customers using telecom products.
The integration services helped bringing in next generation switch environment while increasing the total traffic volumes.
Developed integrations and solutions over Sibel helped optimized overall customer touchpoints. Increased customer experience, retention with enhanced overall customer base.
Helped telecom businesses scale more relevant communications for millions of customers – anytime, anywhere.